Shipping policy
1 - SHIPPING & DELIVERY POLICY Thank you for shopping at Frinkadink. We want to ensure you have a clear understanding of how your orders are processed and delivered.
2 - PROCESSING & HANDLING TIMES Because we partner with localized fulfillment centers and premium production networks (including Printful and CJ Dropshipping) to create and source our items, processing times may vary.
General Processing Window: Most orders are prepared within 1–5 business days before being handed off to the carrier.
3 - SHIPPING METHODS & ESTIMATED TRANSIT TIMES Shipping times depend on the type of product ordered:
Print-on-Demand Items (Frinkadink Merch): Estimated delivery time is 2–5 business days after dispatch.
Other Products (Non-POD Items): Estimated delivery time is 5–14 business days after dispatch.
Transit times may vary based on carrier performance, warehouse location, and your delivery address. Standard carrier options like FedEx Express Saver typically arrive within 2–4 business days, but this applies only to that specific service.
4 - SHIPPING RATES & FEES Shipping costs are calculated automatically at checkout based on package weight, dimensions, and destination. A standard handling fee is included to cover packaging and logistical processing.
5 - TRACKING & DELIVERY ISSUES Once your order ships, you will receive an automated email with your tracking number. Please allow up to 48 hours for tracking updates to appear.
If your tracking shows "Delivered" but you have not received your package, please take the following steps: (1) Check around your delivery address, including with neighbors, building management, or any safe spots near your door. (2) Wait 24–48 hours, as carriers occasionally mark packages as delivered slightly early. (3) If the package is still missing after 48 hours, contact us at frinkadink4@gmail.com with your order number and we will work with the carrier to investigate. Please note that once a carrier confirms delivery, we are unable to guarantee a replacement or refund, but we will do our best to resolve the situation fairly on a case-by-case basis.
6 - LOST, DAMAGED, OR DELAYED PACKAGES We are not directly liable for unforeseen transit delays caused by severe weather or carrier disruptions. If your package arrives damaged or appears stalled in transit, contact us at frinkadink4@gmail.com with your order number so we can assist you.